Restore Function to Your Home Plumbing
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Maintain Your Home with Dependable Plumbing Work
Quality residential service with honest evaluations every time
Norton's Plumbing And Heating is a family-owned, veteran-owned company serving homeowners throughout Erie County. When something goes wrong with your plumbing, you need someone who understands the situation and knows how to address it without adding stress. Our residential services cover everything from hot water tanks and sump pumps to drain snaking and full excavation work.
You'll know what to expect before we start, and you'll receive a free estimate that reflects an honest evaluation of the work required. If a repair wasn't done properly before, we'll explain what needs to happen and give you clear recommendations. Every project in Erie County begins with that same straightforward approach, so you're never left guessing about the scope or timeline.
Norton's Plumbing And Heating has built a reputation over more than four decades by focusing on quality residential plumbing and attention to detail on every job. We're fully licensed, insured, and bonded, which means you can move forward with confidence. Our team is led by two sons of a disabled veteran who served in Afghanistan, and that background shapes how we serve families today.
Reach out to discuss your plumbing needs in Erie County and get the honest answers you're looking for.
Areas We Serve
- Kenmore, NY
- Buffalo, NY
- Amherst, NY
- Tonawanda, NY
- Cheektowaga, NY
- Niagara Falls, NY
Coordinated Steps from Estimate to Completion
You'll appreciate knowing exactly how your plumbing project will unfold. We walk you through each stage, from the initial evaluation to the final walkthrough, so there's never confusion about what's happening or why. Whether it's a service call, a sump pump replacement, or a full water line excavation, you'll have a documented plan that keeps everyone on the same page.
That level of predictability matters when you're managing a household and can't afford surprises.
Our process includes checkpoints where you can ask questions, review progress, and confirm that the work matches your expectations. We coordinate timing around your schedule and make adjustments when life gets in the way. Every detail is tracked, every step is explained, and every phase is completed with your approval.
Homeowners across Erie County rely on us for a wide range of residential plumbing needs, including:
Water and sewer excavation handled with precision and care to minimize disruption around your property
Hot water tank installations and replacements that restore comfort without lengthy downtime
Sump pump services designed to keep basements dry and systems running as they should
Emergency plumbing response for urgent situations throughout Erie County and the surrounding area
If you're ready to move forward with a plumbing project in Erie County, contact us to schedule your free estimate.
A Family Tradition Built on Accountability
Norton's Plumbing And Heating has served families across Erie County for over four decades, and that longevity comes from doing what we say we'll do. We're a veteran-owned business, founded by a disabled veteran who served in Afghanistan and now operated by his two sons. That background means we take responsibility seriously and approach every job with discipline and respect for your home.
You can count on us to show up prepared, work efficiently, and leave your property in better shape than we found it. Our team values integrity, and we've built lasting relationships with homeowners who appreciate consistent, dependable service. When you work with us, you're working with people who stand behind their craftsmanship and honor their commitments.
Call or text (716) 400-9784 to connect with our team in Erie County and experience the difference that accountability makes.
I couldn't be happier with the level of Service. Matt was very professional and kept me up to date on his anticipated time of arrival. He came and in no time figured out the problem and fixed it the same visit!
Bert Munk
They installed our tank in 2012 , today it had a problem , great advice not to put new parts on a 13 year old tank. Arrived hours later to i stall a new tank . Pricing was great, install was great, clean up was great , and the employees were exceptional !
Thanks again !
ATM
Awesome group of guys were able to do the job and cleaned up and we're very easy to get along with and chat with. 100% Recommend them
Trevor Nedea
Very professional and a pleasure to work with. They did a great job at installing our heater tank. They responded quickly to my call and were quick to set up a work date and finished the job. I would recommend them for hire.
Brenda Y.
Got the job done in a jiffy. Very affordable. Very nice gentlemen to work with. Will consider them for my plumbing needs in the future
Joseph S.
Dealing with Norton's was very easy. They came and replaced our sump pump, same day. Pricing was good, service was excellent and they were knowledgeable. They identified another job and quoted it, so we will likely have them do this additional work before too long.
Deborah S.
Excellent performance, Excellent reasonable pricing, professional mannerisms , kind hearted and understanding t customer/homeowners current situation with their financial situation. I love to give you an example, he is a plumber. He fixed my hot water tank. He fix my plumbing pipes under my sink which were terrible squirting water like a sprinkler., I had a kitchen sink that was very very clogged, which he add unclogged it. This company had only charge me $2000 for all that to be done that he is a blessing. He also was no price on it at all. My thermostat in My Home was not working so I could not turn my heat back on mind you heâ s a plumber he fixed it for nothing. You couldnâ t find a better company than that with a caring heart Nortons plumbing.
Charlene W.